Return, Exchange, Cancellation Policy
All returns must be within 30 days and are subject to a 25% re-stocking charge or
will receive store credit for the full purchase price of the item up to 6 months.
All exchanges require prior authorization.
There are no refunds on shipping charges.
Custom made orders are not eligible for cancellations / refunds / returns.
Order cancellations are subject to a 6% processing fee.
All product returns must be issued a valid return authorization number and form. Clear photographic evidence of the cause for the return must be provided within 30 days of receipt of your product. Upon review and acceptance of this evidence, an RA # and form will be provided. The RA # and form must accompany the return to receive credit. RA #’s are valid for 30 days from the date of issue. Product must be returned in the same condition that it was received. This would include uninstalled, free of damage pieces in the original packaging. Products returns should be shipped to the following address:
Exotic Wood Dash
6635 W Happy Valley Rd
Ste A104 #626
Glendale, AZ 85310
Free Shipping on Dash Kits Policy
All Dask Kit orders that total $200.00 or more will be given free shipping.
Orders with 4 items or more that total $200.00 or more will have our standard shipping charge added.
All Dash kit orders that total less than $200.00 will have our standard shipping charge added.
Please call us at (800) 354-4449 with any further questions.